Privacy Policy

Last updated: 30 June 2026

1. Introduction

Smart Wealth AI Inc. ("Smart Wealth AI", "we", "us", "our") is committed to protecting the privacy of individuals who visit smartwealthai.one, enrol in our vocational training programmes, or communicate with us. This Privacy Policy explains how we collect, use, disclose, retain and safeguard personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation in British Columbia.

We operate as a registered training provider offering AI-assisted personal finance management courses. We are not a financial institution and we never request online banking login credentials, full credit card numbers for non-payment purposes, or direct access to your financial accounts.

2. Accountability

Smart Wealth AI Inc. is responsible for personal information under our control. We have designated a privacy contact who oversees compliance with this policy and responds to privacy enquiries and complaints.

Privacy contact: [email protected]
Mailing address: 745 Thurlow Street, Suite 2400, Vancouver, BC V6E 0C5, Canada

3. Information we collect

We collect only personal information that is reasonably necessary for the purposes identified in this policy. Categories include:

• Identity and contact information: name, email address, telephone number, mailing address, and employer name (for corporate enrolments).
• Enrolment and transaction information: programme selected, cohort dates, payment confirmation references, and correspondence related to course registration.
• Communication records: messages submitted through our contact form, email exchanges, and support tickets.
• Technical information: IP address, browser type, device information, pages visited, and cookie identifiers (see our Cookie Policy).
• Course participation data: attendance records, assignment submissions using sample or anonymised data, and completion certificates issued.

We do not require learners to submit real bank statements, account numbers, social insurance numbers, or detailed financial records as a condition of enrolment. If you voluntarily share financial information during educational exercises or 1:1 reviews, we treat it as sensitive personal information and apply heightened safeguards described below.

4. How we collect information

We collect personal information through:

• Website contact and enrolment forms (with explicit PIPEDA consent checkbox)
• Email, telephone and in-person communications at our Vancouver studio
• Payment processors when you purchase a programme (we receive confirmation, not full card details)
• Learning management systems used for self-paced modules
• Cookies and similar technologies with your consent where required

5. Purposes of collection and use

We use personal information for the following purposes:

• Processing enrolments and delivering vocational training in AI personal finance management
• Communicating about cohort schedules, programme updates and administrative matters
• Issuing participation certificates and maintaining training records
• Responding to enquiries, complaints and support requests
• Improving our website, courses and learner experience through aggregated analytics
• Complying with legal obligations, including tax and corporate record-keeping requirements
• Protecting against fraud, abuse and security threats

We will not use your personal information for purposes other than those identified above without obtaining your consent, except where permitted or required by law.

6. Consent

We obtain meaningful consent before collecting, using or disclosing personal information. Consent may be express (e.g., checking the PIPEDA consent box on our contact form) or implied where appropriate and permitted by PIPEDA (e.g., responding to an email you initiate).

You may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice. Withdrawal of consent may limit our ability to provide services. To withdraw consent, contact [email protected].

7. Financial data and AI tool usage

Our courses teach learners to use AI tools such as ChatGPT, Copilot and Claude for budgeting, cash-flow tracking and expense organisation. During training, we strongly encourage use of sample, fictional or redacted data rather than live financial records.

We never ask for bank login credentials, investment account passwords, or authorization to access your financial institutions. If you choose to use real data in third-party AI tools during or after our courses, that usage is governed by those platforms' privacy policies, not ours. We advise learners to review AI provider terms and avoid uploading sensitive identifiers.

8. Disclosure to third parties

We may disclose personal information to:

• Payment processors for transaction processing (they handle card data under their own PCI-compliant policies)
• Cloud hosting and email service providers under contractual confidentiality obligations
• Learning management platform providers for course delivery
• Professional advisers (lawyers, accountants) bound by confidentiality when necessary
• Government authorities when required by law or court order

We do not sell personal information. We do not share learner data with investment firms, lenders, or marketing data brokers.

9. Cross-border transfers

Some service providers may process personal information in the United States or other jurisdictions. When information is transferred outside Canada, we ensure contractual protections requiring comparable privacy safeguards and use of data only for specified purposes.

10. Retention

We retain personal information only as long as necessary to fulfil the purposes for which it was collected, including legal, accounting and reporting requirements. Enrolment records are typically retained for seven years. Contact form submissions are retained for two years unless deletion is requested earlier. Cookie consent preferences are stored for six months, after which we may re-prompt you.

11. Security safeguards

We implement administrative, technical and physical safeguards appropriate to the sensitivity of personal information, including:

• HTTPS encryption for website communications
• Access controls limiting employee access to personal information on a need-to-know basis
• Secure storage for enrolment and payment records
• Staff training on privacy and data handling practices
• Incident response procedures for suspected data breaches

No method of transmission or storage is completely secure. We encourage you to use strong passwords for any accounts you create on our learning platforms.

12. Your rights under PIPEDA

You have the right to:

• Access personal information we hold about you
• Request correction of inaccurate or incomplete information
• Withdraw consent (subject to legal limits)
• Challenge our compliance with PIPEDA

To exercise these rights, contact [email protected]. We will respond within 30 days unless an extension is permitted. We may verify your identity before releasing information.

13. Complaints

If you believe we have not handled your personal information appropriately, contact our privacy officer at [email protected]. We will investigate and respond to complaints promptly.

If you remain unsatisfied, you may contact the Office of the Privacy Commissioner of Canada:

Office of the Privacy Commissioner of Canada
30 Victoria Street, Gatineau, QC K1A 1H3
Toll-free: 1-800-282-1376
Website: www.priv.gc.ca

You may also contact the Office of the Information and Privacy Commissioner for British Columbia for matters within provincial jurisdiction.

14. Children

Our courses are designed for adults (18+). We do not knowingly collect personal information from minors. If we learn that we have collected information from a minor, we will delete it promptly.

15. Changes to this policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The "Last updated" date at the top indicates the most recent revision. Material changes will be communicated via website notice or email to enrolled learners where appropriate.

We encourage you to review this policy periodically. Previous versions may be available upon request to [email protected] for a reasonable period after updates are published.

16. Automated decision-making

Smart Wealth AI does not use automated decision-making or profiling that produces legal or similarly significant effects on individuals. Any analytics we collect with your consent are used in aggregated form to improve website content and course descriptions, not to evaluate your creditworthiness, financial status or eligibility for financial products. We do not sell or rent personal information to data brokers.

17. Data breach notification

If a security incident involving personal information creates a real risk of significant harm, we will notify affected individuals and report to the Privacy Commissioner of Canada as required under PIPEDA. Notifications will describe the incident, information types involved, remedial steps taken and recommendations for protecting yourself.

We review access logs and conduct periodic security assessments of systems that store enrolment and contact data. Staff receive training on phishing awareness and safe handling of learner submissions during workshops.

18. Marketing communications

With your consent, we may email you about upcoming Vancouver cohorts, new modules or alumni Q&A sessions. Unsubscribe links appear in every marketing message, or contact [email protected]. Transactional emails about enrolments you purchased continue regardless of marketing opt-out.

19. Accessibility of privacy requests

Submit privacy access or correction requests by email or post. We provide responses in clear language and can accommodate reasonable format needs. If you need help due to disability or language barriers, contact [email protected] for accessible assistance.

We log privacy enquiries and retain response records for at least two years to meet PIPEDA accountability standards.

20. Third-party links

Our site links to AI platforms, government resources and educational references with separate privacy policies. We are not responsible for third-party practices. Course materials explain what personal data you may share when creating optional tool accounts.

Live online sessions may be recorded for quality review and absent-learner access. Recordings are stored securely, limited to enrolled participants and instructors, and deleted per our retention schedule unless you opt out in writing before your cohort starts.

Questions about this policy may be directed to our privacy officer at any time.

21. Contact

Smart Wealth AI Inc.
745 Thurlow Street, Suite 2400, Vancouver, BC V6E 0C5, Canada
[email protected] · +1 (604) 357-8261